I just wanted to extend my gratitude for all that you have done for my wife Patrice and me in the refinancing of our home. The speed of which surprised both of us. All was very painless, in fact a breeze. I am sure you have been thanked by many in your career. If you are ever in the South Lake Union neighborhood I would be glad to shake your hand.

David and I want to thank you the wonderful fruit assortment you sent us.  What an unexpected surprise!  We also want to thank you for handling our refinance, we are very satisfied.  We hope you had a wonderful Christmas!

Your gift was completely unexpected.  What a delight and how wonderful.  Thank you!  At first I was apprehensive about doing a refinance and confused about the process.  Now that it is complete I want you to know that I am exceedingly pleased.  Thank you for all your help and I will certainly return to TILA Mortgage again.

Just a note to say THANKS again!  We got the credit card pay-off checks in the mail on Friday, and mailed them out to the banks this morning.  So we're all set.  You folks at TILA were great to work with - thanks again.  If we need to do it again at some point in the future, YOU’RE THE MAN!

We wanted to thank you for your help in getting our home equity line of credit set up last month.  Putting our equity to work was really the right move for us -- we only wished we had done it sooner.  It's made a huge favorable impact on our finances -- we are enjoying paying off all of our high-interest credit cards and getting new siding installed on our house.  Your service was excellent, getting us over a couple of bumps in the process, and we will definitely recommend TILA Mortgage to our friends.  You will be the first company we will call in the future.  It was refreshing to go through a loan closing that didn't have bunch of closing cost fees.  Nice!  And if all that wasn't enough, we were surprised by the amazing gift basket of fruits and goodies.  What a treat -- you guys are the best.  Thank you so much.

I first called TILA in March, seeking information about refinancing our home after listening to commercials on KITH. I must admit that I approached TILA with considerable skepticism and limited knowledge about the refinancing process. However, Nick, my loan officer, walked me through the process in a clear manner and provided detailed information about what our costs and rates would be. His manner and patience immediately put me at ease. When we subsequently decided to sell our home and purchase another, Nick again walked me through the process. At this point we had a challenge that surfaced. Our local Key Bank provided information on a lower rate than any of the four options that Nick had provided. In addition to informing me about inappropriate lending practices of some lenders, Nick went online to provide me with data from Key Bank that fully contradicted the information they had twice assured me was accurate. After seeing this information our bank admitted their 'error' much to my dismay. I then took the additional step of checking out TILA by asking a banker contact at Wells Fargo about the company. As soon as I said TILA Mortgage I was informed that Wells Fargo could not touch your rates or your fees. My mind was made up - TILA was definitely the company I was going with.  In summary, Nick truly has been a partner through the entire process. He is knowledgeable and friendly and truly went out of his way to help us. He even went so far as to attend our signing so that he could personally transport the loan documents. We appreciate Nick and TILA Mortgage so much because the level of personal service provided to us far exceeded our expectations. I confident that he will do the same for the friends whom we will confidently refer to TILA Mortgage.